INTRODUCTION
Tiro Chem Solutions (Pty) Ltd was established in 2014 and is level 1 BEE contributor, having experience in the scientific and research chemicals and equipment within a wide range of industries. The company provides innovative, high quality, safe integrated water treatment chemicals/ solutions, laboratory consumables, food and beverage chemicals, healthcare solutions, air and hygiene solutions, pharmaceuticals, petroleum and lubrication, which add sustainable value to our customers/ clients, as well as owners, employees and communities. We serve a diversity of industries including, Municipalities, Mining industries, Government sectors, Healthcare facilities, Academic facilities and Private sectors and many more.
VISION
To become the leading SMME in general trading by earning its reputation through excellent and professional service in areas of its specialties, in also becoming the premier supplier of chemicals and equipment in the scientific research, health and mining industries.
MISSION
- To be client focused solution driven and transparent.
- Establish a reputation for providing outstanding service to every client.
- Strive to offer excellent service in all operations.
- Provide innovative solutions that improve the quality of life and development within the
continent of Africa. - Provide after service relationship with clients.
- Become a leading provider of outsourced research and equipment.
OPERATIONAL OBJECTIVES
Tiro Chem Solutions (Pty) Ltd maximize its mission through a young, dynamic, flexible entity and management team, who have enthusiasm for providing excellent services to its diverse clientele. The following operational objectives form the structure of Tiro Chem Solutions (Pty) Ltd actions:
- Cultivation of open & transparent relations with its business to business client programming,
- Nurturing clients-growth via rigorous yet practical implementation strategies,
- Aggressively promoting service excellence through high ethical standards, prompt, and
- Service delivery and professional standards in training and business support.
PHILOSOPHY OF OPERATION
Tiro Chem Solutions (Pty) Ltd seeks to improve the profitability and process performance of our customers/clients' operations in order to assure a return on their investments. Our goal is customer/client satisfaction in all that we do.
For employees
Our employees are the strength behind our customer focus. We strive to add value through our quality process and through an environment of opportunity, challenge, trust and reward so that employees may effectively satisfy our customers/client, contribute to our goals and enjoy personal growth andfulfillment.
For shareholders
Tiro Chem Solutions (Pty) Ltd is committed to a strategy of leadership, focusing on markets, strengths and financial goals that will build shareholders value and provide continuous growth.
For communities
We will obey by the law, act ethically and integrity, be reasonable with respect to the environment and be active and interested in civic community affairs.